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1800 Lenses is a retailer of contact lenses based out of Utah in the USA. The company was founded in 1995 and since then has expanded into one of the largest lens retailers in the country. The company considers itself the world’s largest contact lens seller and aims to provide a hassle-free shopping experience to its customers. A toll-free number was chosen as the company’s name as the founders felt that it would help customers remember their name and in doing so make them come back for more.
Catalog
The company’ catalog consist of more than 15 million products that are mostly contact lenses. Using the large catalog the company serves more than 200,000 customers each day. Over the course of its lifetime, the company has served more than 8 million customers fulfilling more than 30 million orders. The company is an authorized retailer of several popular lens brands including the likes of Biofinity, Acuvue and Dailies among others.
Express Exam
The company allows its customers to gets their eyes tested using an online exam. The exam is free of cost and consists of several rounds of tests that the customer can perform on their own using their computers. The results of the test are analyzed by an ophthalmologist and a new prescription is issued to the customer using which they can look for what they need on the store.
Gajillion Percent Promise
The company offers several complimentary services through its Gajillion Percent Promise program. These include 24-hour customer support, replacement of damaged or torn lenses for free and return of unused lenses in the event of a change in prescription. The company will handle all the return and shipping charges in such cases.
Quickly compare 1800Contacts.com with other similar Lens, Coopervision, Acuvue and others.
Category Ranking: #2 Contact Lens Store
Country Ranking: Ranked #402 Most Popular In United States
Ratings & Votes: 4.5/5 - Based on 7 Votes
Payment Options: Visa, Mastercard
Year Founded: 1995
Annual Revenue: US$ 31.4 million
Avg Order Size: US$ 151 to 185
Daily Orders: 510
Daily Visitors: 55k
Website: 1800Contacts.com