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Accor Hotels is a French hospitality company. The company has an operational history dating as far back as 1967 and since then has developed into one of the key players in the hospitality business. The company is often considered as the largest player in the hospitality business outside of the US. At present, the company has operations in over 100 countries with access to more than 570,000 room and more than 4000 hotels. The company also employs more than 250,000 personnel cross these properties.
The Magazine
The Magazine is a travel blog that the company operates on its website. The Magazine consists of several articles and write-ups that talk on different travel destinations around the world. These articles are written by travel bloggers with the aim of inspiring others to travel around the world. These articles are also promoted by the company through their social media handles.
Membership Program
The company offers its customers the option of joining an exclusive membership program. Members of this program can earn enjoy additional benefits like 10% of all transactions performed through the company, early access to exclusive sales and discounts as well as benefits that can be availed across more than 50 partners like Europcar, Qatar as well as Finnair among others.
Accor Hotels App
The Accor Hotels app allows customers of the company to enjoy all the series offered by the company while on the move. These include access to all of the company’s properties as well as membership benefits. Customers can even spend their reward points through this app. The app also offers the customers with VR services through which customers can check out the rooms offered by the company.
Complimentary Services
In addition to their hospitality services the company also offers its customers with a host of complimentary services to ensure that they have a smooth experience accessing the services offered by the company. Some of these services include a loyalty program, a price match guarantee, online check-in services as well as 24x7 customer care and support. All these services together help the customer have a hassle-free experience with the company.
Social Media
The company is extremely active on several social media platforms, and actively promotes all of its services through these platforms. Some of the platforms that the company operates on include Facebook, YouTube, Instagram and Twitter among others. The company has a large following across all these platforms and it uses this influence to promote its services.
Customer Reviews
The company host customer reviews on its website to help customers make a decision regarding their bookings. The review section of the company consists of more than 3.5million reviews that are authentic according to the company. The company even offers first-time customers the ability to leave reviews on their experiences with the services offered by the company. This adds an additional layer of transparency to the operations of the company.
Quickly compare Accorhotels.com with other similar Marriott, Hilton, Starwood Hotels and others.
Category Ranking: #43 Hotel Chain
Ratings & Votes: 4.8/5 - Based on 4 Votes
Year Founded: 1983
Employees: 10000+
Annual Revenue: US$ 3.4 million
Avg Order Size: US$ 340 to 459
Daily Orders: 23
Daily Visitors: 2k
Website: Accorhotels.com