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Superbalist is an online shopping site for the latest fashion and trends based in South Africa. They offer clothing and accessories for men, women, kids and even home decors to organise and stylize your home environment.
Spree is a South African online retailer of apparel and clothing. The company was founded in 2010 and since then has gone on to become the biggest player in the online apparel and clothing segment in South Africa. At present, the company is known by the name of Superbalist. The company believes that fashion is the best way that a person can express their identity, and to that end works towards constantly innovating their products so that their customers have the best options to express themselves.
Products and services
The company’s product catalog consists of products from over 500 well-known brands from the fashion industry. Some of the brands featured on the company’s platform include Polo, Mango, Adidas, and Nike among others. Some of the products offered by the company on its platform include footwear, dresses, tops, and home décor amongst others. The company with these offerings caters to both men, women as well as children.
Top brands like Adidas, Polo, Nike, Cotton On and Van's are some of the popular brands that are available on this site at an affordable and a discounted rate. Apart from these, you will find many other popular and local brands with a huge collection to choose from.
Customer Service and Satisfaction
When it comes to customer satisfaction, Superbalist happens to be one of the few online shopping sites that offers quick and fast deliveries of their products along with the option for the customers to pick up the delivery at the centre themselves. They also offer free deliveries for products above R350 along with quick and easy returns.
Site Navigation
Superbalist's website is very clean and clutter-free. There are almost no ads and the products are displayed very nicely. You can even sort the products according to your own criteria and needs. All the categories are listed under women, men, kids and home respectively. They also have their own shopping app available both for iPhone and Android devices.
Fashion Blog
Superbalist doubles up as a cool fashion blog where they post daily contents regarding the current trends and the latest fashion. They even have their own podcast titled “The Way of Us” where they give tips on fashion and share various stories. They also share mixtapes from the local artists to show their support and help them grow.
Interesting and unique features
The most interesting features that Superbalist shopping site has is the Product On-Hold and the Product Sold-Out feature. These two are unique features that I haven't come across any other shopping site. Product On-Hold is a feature where the last item available will be seen ‘On Hold’ when it will be in another customer's shopping cart but haven't been checked out yet. If the customer chooses not to buy it, it will be available to the first customer again. The Product Sold-Out may look like what it is but there's an extra option available to the buyers where they can add the sold out product in their ‘Waitlist’. When any products is added to the Waitlist, the seller of the product gets notified and if there are enough requests, the seller can send restocks after which the customers will get notified of them automatically.
The Way of Us
The Way of Us is an award-winning platform run by David West, the head of design of Spree. The Way of Us is a platform that was started by the company to help its customers with their purchases, as well as keep them updated on the latest from the World of Fashion. Customers who shop with the company can go through the content posted on this platform to find the products that best suit their requirements.
Superbalist Counter
The Superbalist counter is a small counter that customers can find in a small corner of the company website. This counter lists the number of active customers who are browsing through the company’s platform at any given time. This counter is updated in real time and gives a sense of how busy the site actually is.
Quickly compare Superbalist.com with other similar Shelf Life South Africa, Zando, Mr. Price and others.
Category Ranking: #4 Sneaker Store
Country Ranking: Ranked #4 Most Popular In South Africa
Ratings & Votes: 4.7/5 - Based on 2 Votes
Year Founded: 2010
Employees: 50 to 499
Annual Revenue: US$ 40.7 million
Avg Order Size: US$ 127 to 172
Daily Orders: 744
Daily Visitors: 48k
Website: Superbalist.com